Frequently Asked Questions (FAQ)
1. What is Moorprod?
Moorprod is a premium beauty and personal care brand offering high-quality cosmetics, skincare products, and beauty devices designed for luxury and effectiveness.
2. What products do you sell?
We specialize in premium skincare, cosmetics, and beauty tools, including facial devices, serums, and other high-performance self-care essentials.
3. Do you offer international shipping?
Yes! We provide worldwide shipping to ensure you can enjoy our premium products no matter where you are.
4. How long does shipping take?
Shipping times vary by location. Typically:
- Domestic orders: 3-7 business days
- International orders: 7-15 business days
You’ll receive tracking details once your order is shipped.
5. What is your return policy?
We offer a hassle-free return policy on unused and unopened products within 30 days of purchase. Contact our support team for assistance.
6. Are your products cruelty-free?
Yes! We are committed to cruelty-free beauty and ensure our products are never tested on animals.
7. How can I contact customer support?
You can reach us via email at contact@moorprod.com or through our Contact Us page for any inquiries.