Common queries answered
Shipping & Support FAQs
Shipping times vary based on location:
- Domestic Orders: 3-7 business days
- International Orders: 7-15 business days
Once shipped, you will receive a tracking number to monitor your delivery.
We accept returns and exchanges within 30 days of purchase on unused and unopened items. If you need an exchange, contact us, and we’ll arrange it for you.
If your order hasn’t shipped yet, contact us immediately to update your address. Once an order is shipped, changes may not be possible.
Once your order is processed, you’ll receive an email with a tracking number so you can check its progress anytime.
Our support team is ready to help!
📧 Email: contact@mooprod.com
💬 Live Chat: Available on our website
📞 Phone: +1 800-540-0490
If you entered the wrong address, contact us immediately. If the order has already shipped, we recommend reaching out to the carrier to see if redirection is possible.
Yes! We offer worldwide shipping. At checkout, enter your address to confirm availability and shipping rates.
Most orders ship in one package, but if you ordered multiple items, some may arrive separately depending on availability and warehouse location.
💖 Moorprod – Reliable Shipping & Hassle-Free Support! 💖
